FAQs

Frequently Asked Question

Q1: How long does shipping take?

  • U.S. Orders: Most orders ship within 1–3 business days and arrive in 5–7 business days after processing.

  • International Orders: Delivery times vary by destination but typically take 7–21 business days after processing.
    Note: Delays due to customs, weather, or carrier issues are possible. Track your order via the link in your confirmation email.

Q2: Do you offer international shipping?

Yes! We ship to 50+ countries worldwide. Check if we deliver to your location by visiting our Shipping Policy page.
Please note: International customers are responsible for any customs fees, taxes, or import duties charged by their country.

Q3: What payment methods do you accept?

We accept:

  • 💳 Credit/Debit Cards (Visa, Mastercard, American Express, Discover)

  • 🔒 Secure Digital Wallets (PayPal, Apple Pay, Google Pay)

  • 💰 Gift Cards (SmartBudgetDecor.com gift cards only)
    All transactions are encrypted for your security.

Q4: Can I cancel or modify my order?

  • Cancellations/Changes: Requests must be made within 24 hours of placing your order. Contact us at [support@smartbudgetdecor.com] or via Live Chat.

  • After 24 Hours: Once your order enters the fulfillment process, changes may no longer be possible.

Q5: What if I receive a damaged item?

We’re here to help!

  1. Contact Us within 7 days of delivery with photos of the damaged item and packaging.

  2. We’ll arrange a free replacement or full refund (your choice) once we verify the issue.
    Note: Refunds may take 5–10 business days to process.

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📦 How long does shipping take?

  • U.S. Orders: Processed in 1–3 business days, with delivery in 5–7 business days.

  • International Orders: Typically arrive in 7–21 business days (varies by country).
    Track your order using the link in your confirmation email.

🌍 Do you ship internationally?

Yes! We deliver to 50+ countries. Check our Shipping Policy for eligible locations.
Note: International customers are responsible for customs fees or taxes.

🔄 Can I cancel or modify my order?

💳 What payment methods do you accept?

  • Credit/Debit Cards (Visa, Mastercard, AMEX, Discover)

  • PayPal, Apple Pay, and Google Pay

  • SmartBudgetDecor.com Gift Cards

❌ What if I receive a damaged or incorrect item?

Contact us within 7 days of delivery:

  1. Email photos of the issue to [support@smartbudgetdecor.com].

  2. We’ll arrange a free replacement or full refund immediately.

↩️ What’s your return policy?

  • Returns accepted within [X] days (unused, in original packaging).

  • See our full Return Policy for details.

🛠️ Do you offer custom or personalized items?

Yes! Browse our Custom Decor Collection or contact us for special requests.

🎁 Can I add a gift note to my order?

Absolutely! Select the “This is a gift” option at checkout to include a personal message.

🔍 How do I care for my products?

Care instructions are included with your order or available on the product page.