Frequently Asked Question
Q1: How long does shipping take?
U.S. Orders: Most orders ship within 1–3 business days and arrive in 5–7 business days after processing.
International Orders: Delivery times vary by destination but typically take 7–21 business days after processing.
Note: Delays due to customs, weather, or carrier issues are possible. Track your order via the link in your confirmation email.
Q2: Do you offer international shipping?
Yes! We ship to 50+ countries worldwide. Check if we deliver to your location by visiting our Shipping Policy page.
Please note: International customers are responsible for any customs fees, taxes, or import duties charged by their country.
Q3: What payment methods do you accept?
We accept:
💳 Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
🔒 Secure Digital Wallets (PayPal, Apple Pay, Google Pay)
💰 Gift Cards (SmartBudgetDecor.com gift cards only)
All transactions are encrypted for your security.
Q4: Can I cancel or modify my order?
Cancellations/Changes: Requests must be made within 24 hours of placing your order. Contact us at [support@smartbudgetdecor.com] or via Live Chat.
After 24 Hours: Once your order enters the fulfillment process, changes may no longer be possible.
Q5: What if I receive a damaged item?
We’re here to help!
Contact Us within 7 days of delivery with photos of the damaged item and packaging.
We’ll arrange a free replacement or full refund (your choice) once we verify the issue.
Note: Refunds may take 5–10 business days to process.
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Display FAQ accordions
📦 How long does shipping take?
U.S. Orders: Processed in 1–3 business days, with delivery in 5–7 business days.
International Orders: Typically arrive in 7–21 business days (varies by country).
Track your order using the link in your confirmation email.
🌍 Do you ship internationally?
Yes! We deliver to 50+ countries. Check our Shipping Policy for eligible locations.
Note: International customers are responsible for customs fees or taxes.
🔄 Can I cancel or modify my order?
Changes: Request within 24 hours of purchase via Contact Us or [support@smartbudgetdecor.com].
Post-Processing: Once shipped, modifications may not be possible.
💳 What payment methods do you accept?
Credit/Debit Cards (Visa, Mastercard, AMEX, Discover)
PayPal, Apple Pay, and Google Pay
SmartBudgetDecor.com Gift Cards
❌ What if I receive a damaged or incorrect item?
Contact us within 7 days of delivery:
Email photos of the issue to [support@smartbudgetdecor.com].
We’ll arrange a free replacement or full refund immediately.
↩️ What’s your return policy?
Returns accepted within [X] days (unused, in original packaging).
See our full Return Policy for details.
🛠️ Do you offer custom or personalized items?
Yes! Browse our Custom Decor Collection or contact us for special requests.
🎁 Can I add a gift note to my order?
Absolutely! Select the “This is a gift” option at checkout to include a personal message.
🔍 How do I care for my products?
Care instructions are included with your order or available on the product page.
